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OTP bank general conditions. How to get cash from OTP Bank and what needs to be done for this? How to conclude an agreement

Anyone can apply for a cash loan from OTP Bank if they meet the bank's requirements. When do you need cash? There are many situations in which it is urgently necessary to pay for the services of a dental clinic, electrician, or make utility bills on time. Life is unpredictable, and that's why people turn to the bank.

Depending on what class of borrowers the client belongs to, OTP Bank will set different interest rates for him. And although the minimum rate is indicated on the website of the financial institution, not all citizens can count on it. Individual conditions are provided for each borrower.

OTP Bank offers to lend money for any purpose. It does not matter where the borrower will spend the received loan. The main thing is that he fulfills his obligations to the banking institution on time - makes payments to the account on time.

General conditions for a cash loan at OTP Bank

The official website of the CB indicates the general, approximate parameters of this loan program. These include:

  • the rate threshold starts from 14.9%, the maximum rate is 46.2% per year;
  • maximum loan amount - up to 750 thousand rubles;
  • a decision, if all the required documents are available, can be made in 15 minutes, and in general the bank will need up to five working days;
  • a current account must be opened to receive a loan;
  • currency of the account being opened is rubles;
  • early repayment is allowed;
  • The borrower must be at least 21 years old, not older than 68 years old, must have Russian citizenship, registration or residence in the region where the loan is issued;
  • You need a passport, TIN certificate, and sometimes TIN of the employing organization.

The bank offers several loan programs. Which one to choose is a decision that should be made based on what income documents you can provide and whether you fall into the category of loyal customers.

To obtain the most favorable rates, a potential borrower must have strong evidence of his solvency. Typically such clients are:

  • with a positive credit history;
  • with a good reputation in OTP Bank (they have repeatedly taken out a loan/used a credit card and repaid all debts on time);
  • VIP-segment clients (for them all bank products are offered at the most favorable rates);
  • bank depositors, payroll/corporate clients.

For them, the rate starts at 14.9%, and the limit amount is the maximum possible. Other bank clients have to be content with less attractive conditions. At least until they prove themselves to be reliable borrowers.

Programs with competitive rates

Below are the names of loan programs with a brief description of their main differences. Although the terms are similar, they may differ in terms of borrower requirements, minimum and maximum loan amounts, and rate ranges.

The personal tariff is characterized by the following conditions (in addition to the general ones):

  • permanent employment (employment) and work experience of at least 3 months;
  • issued to those who have previously repaid the loan in full or made at least 3 payments;
  • rate from 14.9 to 59.9%;
  • minimum limit - 15 thousand rubles;
  • maximum - 750 thousand rubles;
  • period from 12 months to 5 years.

The money is transferred to the borrower's account after signing the loan agreement. Issued only to citizens of the Russian Federation.

“Top-Up” is a cash loan that can be obtained by citizens with a positive credit dossier, who have issued non-targeted loans and undertake to repay them ahead of schedule. The age limit is 68 years at the time of conclusion of the contract.

Consideration of the application takes up to five days, and the range of loan amounts is from 15 to 750 thousand rubles.

The rates are the same as for the “Personal” tariff.

Citizens with a good credit history can apply for OTP Promo. Russian citizenship is also required, and in addition:

  • 2-NDFL for last 6 months;
  • a copy of the work book;
  • certificate on the bank's income form;
  • TIN of the individual and TIN of the employing organization;
  • if available, an extract from the Pension Fund.

The minimum amount that can be issued is 300 thousand rubles.

Maximum - standard 750 thousand rubles.

Loan terms range from one to five years.

The maximum possible interest rate is 26.5%, varying depending on the level of risk. The term of the loan and the documents provided are also taken into account.

With “OTP Promo extended”, the client brings to the bank, in addition to the above certificates (on income/copy of employment), one more document to choose from:

  • for example, a health insurance policy;
  • valid international passport;
  • vehicle certificate;
  • subscription/card to a fitness club;
  • current bank account statement showing the movement of funds.

Thus, the client must not only have at least 6 months of work experience, but also prove his creditworthiness in other ways. In response to this, the bank will approve a cash loan in the amount of 300 to 750 thousand rubles, at a rate of 14.9 to 26.4%.

There is also a “Premium” loan product, which includes:

  • rate from 14.9 to 22.9% per annum;
  • limit amount from 500 thousand rubles. up to 1 million rubles;
  • period 12-60 months.

Issued to VIP clients who have a permanent official place of work and have at least six months of experience. You need a passport, income certificate, tax identification number, deposit account statement.

The larger the requested amount, the more information you will need to provide about the amount and source of permanent income. Having a good credit history is also important. If the amount you need is small and you don’t have time to collect certificates, pay attention to other tariff plans of this bank.

Standard conditions for a cash loan at OTP Bank

OTP Bank provides non-targeted consumer cash loans to individuals over 21 years of age. It is also important for the client to have at least three months of work experience at his last place of work and be a Russian citizen.

Other requirements for the list of documents vary depending on the loan amount.

So, when applying for a loan up to 200 thousand rubles. You also need an extract from a personal bank account or a certificate of the amount of pension from the Pension Fund, TIN of the employer.

For amounts over 200 thousand, you will need to bring a certificate of income or a card account statement (for persons receiving a salary from OTP Bank). If the request is for an amount over 400 thousand rubles, then the confirmed experience must be at least six months.

What is the maximum you can get from this product? No more than 500 thousand rubles, for a period of no more than 48 months. Conditions for rates: from 28.9 to 29.563%.

Express cash loan from OTP Bank

If the client is interested in the urgency of drawing up a loan agreement, considering a request and transferring money, then the most suitable product is an express loan.

True, the interest rate there is rather high - from 44.9 to 46.127%. This is due to the high level of risk. Also, the terms are shorter - the loan can be taken out for no more than 36 months. And the maximum amount is no more than 100 thousand rubles.

But the advantage of this program is that you do not need to bring any certificates. For registration, you only need to provide a passport, TIN of the organization in which the client works and a document of your choice. This could be either a military ID, or a foreign passport, or a driver’s license.

How to get a cash loan at OTP Bank

Like many modern banks, OTP Bank has made it possible to submit an application not only in offices, but also online. Fill out the following:

  • personal information, mobile phone;
  • type of credit history (past delinquencies, if any);
  • type of employment, information about length of service;
  • select the city where you will receive the loan;
  • email address.

After this, you need to check the box indicating that you agree with the processing of personal data and click “continue”.

The bank's decision will be communicated via email or announced by the operator. If you agree with the approved conditions, you need to go to the KB office.

OTP Bank offers its clients profitable and high-quality loan programs. The terms of the loans are quite attractive, but some pitfalls still exist, so when signing a loan agreement, you must carefully study each of its clauses, in particular, read the section regarding insurance. Let's take a closer look at what OTP Bank loans are offered to individuals.

Potential borrowers of a financial institution can count on interesting offers on consumer loans in cash. For individuals, OTP Bank can offer several lending programs for an amount of up to 4 million rubles, at a rate of 10.5 percent per annum, for a period of up to 7 years. We will now list the most popular loan products for individuals.

  1. "OTP Special". Conditions: loan amount from 300 thousand rubles (for some clients, according to scoring results from 250 thousand rubles) to 1 million rubles, interest rate for using credit funds - from 11.5% to 19.9% ​​per annum. Its final value is determined individually, based on the scoring results, based on the risk level of a particular client. As for the loan term, it can range from 1 year to 5 years.
  2. "OTP Universal". Allows you to receive an amount from 15,000 to 750,000 rubles, at an interest rate of 14.9% to 39.36%. The final rate for each borrower is calculated individually, after the scoring procedure. Funds are issued for a period of 12 to 60 months.
  3. “Great opportunities. Salary." Within the framework of this product, the organization offers a loan at a base rate of 14.5 percent per annum, or at preferential interest rates of 10.5% per annum. The loan size can vary from 1 to 4 million rubles. Loan term from 1 to 7 years.

In addition to a cash loan, the financial institution offers its clients the opportunity to apply for a loan directly in the store; this service allows you to purchase the product you like, even if you did not have the funds necessary for the purchase with you. To register, you need to contact a representative of OTP Bank, located right at the point of sale; you will only need a passport. The main conditions offered to potential borrowers under this program:

  • loan amount from 2 to 300 thousand rubles;
  • down payment amount from 0 to 99 percent;
  • loan term from 3 months to 3 years;
  • flexible tariffs;
  • the ability to determine a convenient date for monthly payment;
  • high speed of loan disbursement.

Important! You can quickly obtain a debit plastic card from OTP Bank representatives located in partner stores, to which the amount of borrowed funds issued under the “Cash in 15 Minutes” program will be transferred.

Will everyone get a loan?

OTP Bank has special requirements for potential borrowers. Banking policy establishes general conditions for individuals that must be met. So the client must have:

  • citizenship of the Russian Federation;
  • permanent registration on the territory of Russia, in the region where there is a branch of the OTP;
  • actual place of residence in the subject of the Russian Federation where the loan is issued;
  • age from 21 to 68 years;
  • permanent employment, and continuous work experience must exceed 3 months.

A positive decision on a loan can also be made to non-working persons who receive an old-age retirement pension, a military pension or benefits paid to employees of the Ministry of Internal Affairs.

The financial organization also imposes certain requirements on borrowers with a special status: individual entrepreneurs, lawyers, notaries and their close relatives working for these persons. They must also have Russian citizenship, have permanent registration, and actually reside in the region where the branch of the bank issuing loans is located.

The main difference is different age limits; persons must be between 25 and 68 years old. The period for registering an individual as an individual entrepreneur, notary or lawyer must be at least one year. Basic documents that should be attached to the application for using credit products:

  • main document proving the identity of a Russian citizen;
  • TIN (if available);
  • insurance certificate (SNILS), if available;
  • for persons with permanent employment - information about the TIN of the organization.

For a loan amount ranging from two hundred to four hundred thousand rubles, it is necessary to provide a certified photocopy of the work record, as well as an electronic notification about the status of the personal personal account of the insured person, which must be sent to OTP Bank from the individual account on the State Services portal.

When the loan amount exceeds four hundred thousand rubles, in addition to those listed above, you must attach a 2-NDFL certificate containing information about the individual’s salary for the previous 6 months, or a certificate of income received, issued in the bank’s form and certified by the employer.

How to get a loan faster?

You can submit a request for any loan product offered by the bank in a few minutes, literally without leaving your couch. To do this, you only need a device with Internet access. Using a search engine, find the OTP branded page and go to the “Cash Loans” section. In the window that opens, you can study all the conditions of available loan programs. If you are satisfied with them, you should click on the inscription “Apply for a loan”.

Filling out the online form will not cause any difficulties; all questions are formulated clearly and understandably. First, the system will ask you to indicate your monthly income, the amount of loan obligations to third-party organizations, if any, the desired loan amount and the loan term that is comfortable for you.

Attention! The system, based on the amount of monthly income you entered, will automatically calculate the optimal ratio of the loan amount and its repayment period.

It’s easy to understand that the top part of the application is a familiar loan calculator that will help you correctly calculate a comfortable loan payment based on your earnings. Next, the system will ask you to provide personal information, such as full name, date of birth, telephone number where an employee can contact you, and email address. Then you need to write in which city you want to receive credit funds.

You should definitely select your type of employment from the list provided, be it an employment contract, a contract for military service, etc. Next, you will have to enter the period of continuous work experience at your last job. After entering all the requested data, you must agree to the bank processing your personal information and press the “Continue” button. Next you need to enter the data of your general passport, such as:

  • series, number and date of issue;
  • indicate gender;
  • indicate which authority issued the document;
  • place of birth (exactly as in the passport).

If you have a TIN and SNILS certificate, you can immediately enter information about these documents, but this is not necessary.

A confirmation code will be sent to the phone number specified at the beginning of filling out the form, which must be entered in the field of the same name. Then you must agree to the request to the credit history bureau. If you are determined to receive credit funds, click the “Next” button. The system will ask you a couple more questions, and after that a full-fledged loan application will be submitted to bank employees for consideration.

If you do not agree to give permission to process personal data in BKI, you can click the “Finish” button, in which case the application will not be completed in full. Then the manager will contact you and ask you to supplement your application by clarifying some information. After this is done, the application will be processed, and after 15 minutes you will be able to find out a preliminary decision on it.

OTP Bank is well known in Russia. The size of its customer base is about 4 million people. Individuals who contact this organization can apply for a cash loan on terms that suit them to the greatest extent.

Lending terms

When issuing a loan, the calculation of the credit limit and interest rate, as well as the establishment of a payment schedule is carried out individually for each client.

The loan amount can range from 15,000 to 1,500,000 rubles. Moreover, the established maximum includes all loans that are not currently repaid. The interest rate ranges from 14.9% to 46.2% per annum. Timely and full-size monthly payments may be a reason for reducing it to 12.5%.

The table below shows the approximate range of loan rates depending on the terms and the presence of an active bank account.

OTP Bank does not charge additional fees for providing financial assistance and early repayment of borrowed funds.

Requirements for borrowers

There are few requirements for bank clients wishing to receive a loan:

  1. Age: from 21 to 69 years.
  2. Status of a citizen of the Russian Federation.
  3. Permanent registration in the region where one of the bank branches is present.
  4. Permanent job and work experience of at least 3 months.

Required documents

The following documents will need to be provided:

  • application form;
  • passport of a citizen of the Russian Federation;
  • TIN (yours and your employer’s);
  • a certificate of income for the last six months, or a statement of the card account for the same period (if an amount of more than 400 thousand rubles is required);
  • pension certificate (if any);
  • a copy of the work record book certified by the employer (for loans in the amount of 200 thousand rubles).

You may need to attach one of the additional documents to the main package:

  • driver's license;
  • international passport;
  • SNILS;
  • military ID.

IMPORTANT: In some cases (if the loan amount is large enough), it may be necessary to provide collateral, orattracting a guarantor. Fulfillment of such requirementswill allow you to significantly adjust the interest rate.

How to conclude an agreement

To apply for a loan, just visit the nearest branch of the organization, or use the capabilities of its official website (www.otpbank.ru) and send a special online application.

During a personal meeting, the bank manager selects the optimal conditions for obtaining a loan, taking into account the needs and capabilities of the client. To independently select a suitable loan program, you can use a special calculator, which is located on the previously mentioned Internet resource.

When submitting an application online, it takes up to 2 days to make a decision.

Submitting an online application

Filling out an electronic form on the bank’s website allows you to significantly save time. To carry out this procedure, you will need to complete the following steps:

  1. Open the main page of the OTP Bank website.
  2. Click on the “Cash Loans” tab.
  3. Next, select “Apply for a loan.”
  4. Fill out the fields of the form that opens, indicating the following information:
    • your full name and date of birth;
    • contact details: phone number, e-mail;
    • preferred cash withdrawal point (select from the list provided);
    • a brief description of your credit history (select one of the options provided);
    • type of employment (similarly - one of the proposed ones);
    • length of service (in months);
    • click “Continue”.
  5. In the appropriate fields, indicate your passport details, gender and place of birth.
  6. Completely enter the address at which permanent registration was registered, specify the duration of residence in this place (if the registration does not coincide with the actual address, then you need to remove the confirmation from the corresponding field).
  7. Provide all necessary information regarding place of work, employment status and length of service.
  8. Enter data on marital status, the number of minor children and the level of education of possible contact persons (you also need to indicate the degree of relationship with them and their mobile phone numbers).
  9. In the “Finance” block, determine one of the proposed purposes for obtaining a loan, provide information about existing movable and immovable property, and indicate the level of income;
  10. Click “Finish”.

Some time after completing the last point, the system will make a preliminary decision on the possibility/impossibility of providing a loan.

IMPORTANT: If the result was negative, you will be able to submit a second application only after a month. At the same time, the potential borrower still retains the right to directly contact any of the organization’s branches.

Credit programs

OTP Bank provides a number of different offers related to the field of consumer cash lending. They have different purposes and are issued on different conditions, changing in accordance with the status of the borrower.

"Privilege Corporation"

Under this program, the client receives 75–750 thousand rubles. The loan rate is 15.9% per year. The length of the loan period can range from 12 to 60 months. Only employees of bank-approved companies who have received an offer to use lending services personally from an employee of a financial organization have the right to receive such a loan.

"Our people"

Only regular, well-established clients of the bank have the opportunity to take advantage of this offer. The borrower can become “our own person”, provided that he has:

  • fully repaid loan without delay;
  • salary account (deposit) in this financial organization;
  • active contract with 4 timely payments.

Such citizens are given the opportunity to obtain a loan for 55 – 750 thousand rubles. The loan rate is 28.9% per annum, and it can take up to 5 years to repay the debt.

"For business people"

This offer can only be used by notaries and individual entrepreneurs. They have the right to receive financial assistance in the amount of 15 to 200 thousand rubles. The loan rate is determined individually (but not less than 34.9% per year). The period allotted for debt repayment is 1-2 years. No collateral or guarantor is required.

The minimum age for lending under this program is 25 years (maximum 65 years). Required work experience: 12 months. In addition to your passport and TIN, you must present a certificate confirming the state registration of an individual entrepreneur, or an order from the Ministry of Justice (for notaries).

OTP Standard

A classic option that allows you to borrow 76 – 500 thousand rubles for a period of up to 2 years. The loan rate is 30.9% per annum.

OTP Express

True to its name, it is the fastest way to provide a loan. The borrower is offered a relatively small amount of 15 to 75 thousand rubles at a rate of 42.9% per year. No more than 3 years are given to repay the loan. The registration procedure lasts a quarter of an hour. The list of documents is limited to a passport, TIN and any additional ones of the client’s choice.

Cash loan using passport

A popular line of loans, the peculiarity of which is the quick (within 24 hours) provision of the required amount (from 76 to 750 thousand rubles). The contract is drawn up only using a passport, no other documents are required from the client, bank employees find all the necessary information themselves. The rate is set at 23.9% to 31%; the borrower may have up to 5 years to return the borrowed amount.

How to repay an OTP Bank loan?

The repayment of borrowed money is carried out in accordance with the monthly payment schedule attached to the agreement. It is better to make money transfers to the required account 2-3 days earlier than the date on which the payment is scheduled, since during weekends and holidays they may be delayed (this leads to delays and demands to pay a fine).

Monthly contributions to the loan account are made in several ways:


In the absence of timely payments, the borrower is charged a penalty in the amount of 20% per annum of the debt amount for each day of delay.

Many citizens of the Russian Federation managed to take advantage of lending programs from OTP Bank. Their reviews allow you to get an idea of ​​the positive and negative aspects of these products.

Among the main advantages are:

  • convenience of drawing up an agreement and receiving borrowed funds (for example, at the nearest ATMs of the organization);
  • the ability to pay monthly contributions via the Internet;
  • availability of a calculator for independent selection of the most favorable conditions;
  • availability of free access to numerous services of the official website;
  • Possibility of preferential lending for up to 55 days without interest.

The disadvantages include:

  • duration of crediting of money transfers (especially for weekends and holidays);
  • cases of refusal to provide a loan after approval of the online application.

In general, the Bank and its employees adhere to a very loyal policy towards borrowers and try to meet them halfway when problematic situations arise.

Getting a loan without an income certificate

Applying for a loan at OTP Bank without certificates and guarantors is possible only if the loan size does not exceed 400 thousand rubles. Otherwise, you will need to provide (one of two):

  • certificate form 2-NDFL;
  • certificate in the form of the bank.

If these papers are available, the bank will have no reason to refuse.

Bank services for monitoring the loan

If you have questions regarding the payment schedule, specific amounts and dates, you can use one of the services offered by the bank:


All this will help make lending simple and accessible.

Questions and answers

  1. What to do if it is not possible to make a payment on time?

For individuals who applied for a loan at one of the organization’s branches, it is possible to postpone the payment date. If the previously established schedule has become inconvenient, you can submit an application requesting its revision. If the decision is positive, the dates for making contributions will be revised.

  1. What are the consequences of missing a payment?

In this situation, the Bank will charge a fine. This case will also be reflected in the borrower’s credit history. Therefore, in case of any difficulties, you should immediately contact bank employees. They will help you find the most optimal way out of the current situation.

  1. How to repay a loan early?

The borrower can make full or partial early repayment of the loan. To do this, it is enough to write an application in accordance with the established form in one of the organization’s branches, and then deposit the required amount into the credit account. If the repayment was partial, a new payment schedule will be drawn up for the borrower.

These are the most significant information regarding consumer cash lending at OTP Bank. For additional advice, you can contact bank employees by phone 8-800-100-55-55? (the call is free).

There are situations when cash is urgently needed. If there is no one to borrow money from or the collected amount is not enough, there is a way out - applying for a loan from OTP Bank. The procedure for applying for a loan takes place within fifteen minutes, and a minimum package of documents is required from an individual. Let's take a closer look at the loan terms.

Terms of lending at OTP Bank

Before applying for a loan issued in cash, it is advisable to clearly formulate the purpose: for what needs the loan is being taken. Having heard the client’s reasoned needs, the bank employee will be able to select the optimal lending program. It is also important to consider that this information will help draw up an individual agreement between the bank and the borrower. The credit limit, interest rate, as well as the regular payment schedule are calculated and prescribed individually for each client.

OTP Bank does not charge clients a commission for issuing loans, and also waives commissions for early repayment of a loan.

To obtain detailed information about the conditions for issuing a cash loan, bank clients can contact one of the OTP branches. To find the nearest branch and familiarize yourself with its operating hours, it is recommended to use a detailed online map, where you can also find information about ATMs and terminals. By calling the bank's hotline, you can get advice 24/7:

Non-targeted and targeted credit loans

In the fields for entering information, enter the correct data on the level of income and the total payment on active loans (if any), as well as personal data. Then confirm your consent to the processing of personal data by clicking on the “Confirm” button.

The application is reviewed within several working days. After which, a bank employee contacts the client at the contact phone number specified in the online application to announce the decision and provide information on further actions.

Requirements for the borrower

Applying for a loan is a service available to most citizens. However, some categories of persons should carefully study the requirements for the borrower.

Employees

Clients of OTP Bank who wish to apply for a loan and are employed must take into account the following conditions and restrictions: presence of Russian citizenship; mandatory residence in the region in which the bank’s representative office operates; reaching 21 years of age at the time of application; the ability to repay the loan before the age of 68; availability of a certificate from an official and permanent place of employment; presence of work experience at the last place of work - from three months; availability of a document (if any) confirming receipt of an old-age pension or pension of a military personnel/employee of the Ministry of Internal Affairs.


To individual entrepreneurs and notaries

This list of mandatory requirements applies not only to notaries and individual entrepreneurs, but also to their immediate relatives who, at the time of receiving the loan, work for these individual entrepreneurs or notaries. These categories of citizens must take into account the following conditions and restrictions: presence of Russian citizenship; mandatory residence (registration) in the region in which the bank’s representative office operates; reaching 25 years of age at the time of application; possibility of repaying the loan before the age of 68 years.

It should also be taken into account that individuals who carry out entrepreneurial activities and do not pretend to form a legal entity must have a document confirming the registration of an individual entrepreneur that has been operating for at least one year. This requirement does not apply to relatives who work under these persons.

Requirements for the package of documents

Before submitting a written application for a loan, the bank client must make sure that all necessary documents are available. Depending on the individual data, the following documents should be attached to the application form:

  • Passport of a citizen of the Russian Federation.
  • A certificate confirming the tax registration of an individual (if available).
  • Organization identification code number.
  • Pensioner ID (if available).
  • Certificate confirming the amount of monthly income.
  • Certificate confirming state registration of individual entrepreneur (if available).
  • Order of the Ministry of Justice on appointment to the position of notary (if any).

If the borrower applies for a loan amount of two hundred to four hundred thousand rubles, it is additionally necessary to provide a copy of the work record book certified by the employer. If such a document is not available, you can provide paper about the current status of your personal account. This information can be sent to the bank's email.

If the desired loan amount exceeds five hundred thousand rubles, the client must also provide a copy of the work record book or a notice of the account status. In addition, bank employees will ask you to attach to your application a certificate of income for the last six months in Form 2-NDFL, which must be certified by the employer.

Applying for a loan at OTP Bank takes a minimum of time, and the loan agreement takes into account all the individual characteristics and wishes of clients. Thus, borrowers can receive funds on favorable terms and without paying a commission for the procedure for issuing loan funds.

OTP Bank is a commercial bank occupying one of the leading positions in the financial services market in Central and Eastern Europe. It provides its clients with a wide range of various banking products, including car loans.

OTP Bank offers its clients various types of programs for the purchase of new foreign and domestic cars. Loans are provided for a period of up to 5 years, with the possibility of early repayment at any time without fees or penalties.

For Borrowers who want to purchase a car with a minimum down payment, the “Buy a car for 10%” product is available. Loan with a down payment of only 10%. The maximum loan amount is 800,000 rubles for foreign-made cars, 450,000 rubles for domestic-made cars. Interest rates on the loan are 12-15% in rubles, 11% in foreign currency. This loan requires a guarantee from an individual who provides only a passport.

Car loan "OTP Classic" is a classic program, with the possibility of obtaining a loan with just two documents (without proof of income and employment). The maximum loan amount is 1,500,000 rubles for foreign-made cars, 450,000 rubles for domestic-made cars. Interest rates on the loan are 11.5-15% in rubles, 10.5-11% in foreign currency. Down payment - from 20%.

Car loan "OTP Premium" is a car loan with reduced interest rates for premium cars (costing from 800,000 rubles). The maximum loan amount is 2,000,000 rubles.

Interest rates on the loan are 10.5-14% in rubles, 9% in foreign currency. Down payment - from 20%.

A car loan under the state subsidy program for car loans allows you to purchase a new domestically produced passenger car worth no more than 600,000 rubles, included in the approved list of the Ministry of Industry and Trade of the Russian Federation. In this case, the interest rate on the loan is reduced by 2/3 of the Bank of Russia refinancing rate established on the date of conclusion of the loan agreement.

The Bank also has a special offer for the Bank’s car dealership partners for new foreign-made cars of certain brands: a preferential interest rate for a down payment of 40% and more and providing a full package of documents (with confirmation of income and employment).

For all products, a one-time loan fee is charged - 6,000 rubles/200 USD/EUR. There is no monthly fee.

“Occupy.Ru”: Which of the programs you described is the most popular?

M.K.: The most popular programs at the Bank are “OTP Classic” and “OTP Premium”.

The Bank's classic offer offers flexible requirements for the Borrower's package of documents. And the OTP Premium product offers favorable conditions for the purchase of a premium car.

In cases where the Borrower wants to purchase a car assembled on the territory of the Russian Federation and meeting the requirements determined by the Ministry of Industry and Trade of the Russian Federation, then a loan under a program with government subsidies will allow obtaining a loan within the framework of the basic products “Buy a car for 10%” and “OTP Classic” with reduced interest rates.

“Zanimaem.Ru”: You said that OTP Bank offers its clients a car loan under a government subsidy program. How popular is this type of loan among bank clients? Which cars are most often purchased under this program: domestic or foreign?

M.K.: Car loans under the state subsidy program are very popular among the Bank’s clients. Under this program, both domestic and foreign cars manufactured in the Russian Federation are purchased, but the overwhelming majority are still domestic cars of the LADA brand.

In the car lending market, the share of preferential car loans issuing is constantly growing, and in 2010 the volumes almost doubled compared to 2009. Every tenth credit car was purchased under the preferential program.

“Zanimaem.Ru”: Is it possible to get a loan for a car at a dealership that is not a partner of OTP Bank?

M.K.: The borrower can purchase a car on credit under OTP Bank’s lending programs either from an Official Dealer or at a car dealership that is not an Official Dealer, but approved by OTP Bank.

In cases where the Car Dealership is not an Official Dealer and has not been previously approved by the Bank, the Bank, within 3 working days, carries out the necessary verification based on the package of documents provided by the Car Dealership.

If approved by the Bank, the Borrower can apply for a loan at the selected Car Showroom. There are no additional fees charged to the Borrower.

“Zanimaem.Ru”: What non-targeted loans from OTP Bank could you recommend to a potential borrower who does not have enough money to buy a car?

M.K.: If the Potential Borrower lacks a small amount to purchase the car he likes, then OTP Bank can offer an “Excellent Cash Loan.” As part of this loan offer, the Borrower can receive an amount of up to 100,000 rubles by presenting only a Russian passport, and the interest rate will be from 10.9% per annum.

It is much more convenient to take out small amounts on credit in cash, since it takes little time and requires the provision of a minimum package of documents.

The consumer lending program is one of the main directions of OTP Bank's retail business. Today, the number of partner stores where consumer loans are issued to clients exceeds 15,000 retail outlets throughout the country. OTP Bank's key partners include such large companies as the chain of stores "Expert", "SIBVEZ", "Satellite", "DOMO", "Electroflot", "Electric City", "Domostroy", "Domotekhnika" and other major participants consumer market. The technology for processing and issuing loans and the scoring system used by the Bank have undeniable competitive advantages. Thanks to them, OTP Bank loans are issued at points of sale within 15 minutes, and the loan products themselves are distinguished by their variety and convenience for customers - depending on the loan chosen, the borrower not only receives a payment schedule immediately when applying for the loan, but can also choose the most convenient one for yourself a loan payment. The bank offers the client a variety of POS lending products, which are determined by the following parameters: loan term, minimum down payment, product category, minimum and maximum loan amount (from 2,000 rubles to 300,000 rubles).

Product “Failure-Free” - minimum cost of the product is 6,700 rubles. The client chooses the contribution and the amount of the monthly payment (from 500 rubles to 5000 multiples of 500). Loan term from 3 to 24 months. It is possible to register without a down payment.

Product “Universal 2%” - down payment 10%, 2% increase in purchase price. Issued for a period of 6 to 24 months, as well as for 36 months.

Product “Simple loan No. 3” - a loan for up to 36 months without a down payment, applies to all goods without restrictions. Having received a refusal on any promotion, the client can apply for a Simple loan on the same day. Thus, the bank does not lose the client and gives him an additional opportunity.

If desired, the client can obtain a consumer loan with an insurance service, of two types: life and health insurance of the client, as well as insurance of the borrower’s financial risks.

OJSC OTP Bank provides cash loans to individuals.

The optimal consumer loan will be a non-targeted loan "OTP Standard". An amount of up to 100,000 rubles can be obtained by presenting one document - a Russian passport. If you need a larger amount, then by providing a copy of your work record book in addition to your passport, you can receive an amount of up to 200,000 Russian rubles. Thanks to the long loan term (up to 5 years), monthly payments will be lower and will allow you to maintain the same lifestyle. The interest on the loan is from 21.9% per annum in Russian rubles.

OTP Bank offers the best solution - a consumer loan for any purpose "Cash at 15%" - this is cash at 15% per annum in Russian rubles and an amount of up to 100,000 rubles for one document - a Russian passport. If you want to receive a large amount on credit, then it is enough to supplement the package of documents submitted to the bank. The maximum loan amount is 200,000 Russian rubles.

OTP Bank trusts its clients, and that is why we have prepared a special offer as part of consumer lending - a cash loan "OTP Trust". Non-targeted loan "OTP Trust" is a cash loan of up to 750,000 Russian rubles at an interest rate of 16.9% per annum; you can also receive an amount of up to 100,000 rubles by presenting a Russian passport.

The bank offers corporate clients various credit products, such as overdraft, line of credit - lending for the purchase of fixed assets; lending to replenish working capital; issuance of guarantees and guarantees, lending secured by bills of exchange and deposits. Small businesses are provided with a loan secured by a bill of exchange from OTP Bank, a Business Mortgage loan, an overdraft for small businesses, and a microloan.

Table 4 - Key financial indicators

Financial indicators (billion rubles), IFRS

Net interest income

Net commission income

Operating income (before provisions)

Net profit

Loans and advances to customers (less provision for impairment)

Individuals

Legal entities

Client funds

Individuals

Legal entities

Tier 1 capital

Tier 2 capital

Net interest margin

Return on assets

Return on Equity

Fixed capital adequacy ratio

Total capital adequacy ratio

Positive and negative aspects of consumer lending.

Banks, in a highly competitive environment, are making loans more and more accessible to consumers: more and more loyal loan programs are being created, and the lending procedure itself has become much simpler. For example, until 2005, in order to take out a loan, it was necessary to provide local registration, a certificate of official income, liquid collateral (real estate, vehicles, goods in circulation, etc.) and a down payment. Now, in many cases, loans are issued on the basis of a passport.

At the same time, it cannot be said that consumer lending is developing completely without problems. On the contrary, the parties to legal relations are accumulating more and more claims against each other. Lenders are dissatisfied with non-fulfillment or improper fulfillment of contractual obligations on the part of individual borrowers, the number of which is also increasing as the scale of consumer lending grows. Cases of fraud on the part of individual clients are also not particularly encouraging. As a result of all these actions, banks' overdue debt is growing, which causes some concern not only for them, but also for the authorities, since history knows examples when in some countries this led to an economic crisis.

On the part of consumers, certain and sometimes fair criticisms are caused by the opacity of lending conditions, all kinds of additional commissions, not to mention the payment for the services of independent appraisers, the payment of insurance premiums, and so on, which significantly increases the cost of loans. It was this circumstance that raised the question of the need for lenders to explicitly disclose the so-called effective annual percentage, that is, the total price of a consumer loan for one year, which should be indicated as a certain percentage of the amount received by the consumer under the consumer loan agreement. If the agreement provides for the possibility of changing the interest rate or other conditions affecting the price (cost) of a consumer loan, during the term of the agreement the initial effective annual interest may be accepted as the effective annual interest. Meanwhile, it is interesting to note that these problems usually do not have such severity when banks are engaged in non-consumer lending, that is, when they lend to legal entities and individual entrepreneurs, although in this case they are faced with non-repayments and the occurrence of overdue debt. Apparently, this is due to the fact that the group of subjects engaged in entrepreneurial activities is relatively small in number, and therefore their relationships with lending organizations do not receive the same public resonance as is the case in the case of lending to a multimillion-dollar army of consumers. In addition, entrepreneurs, due to the specifics of their activities, are more financially literate than ordinary citizens. Let us summarize the identified shortcomings in consumer lending in table 5.

Table 5 - Negative aspects of consumer lending

Let’s take the same increase in the financial, and perhaps also legal, literacy of the population, their ability to plan personal finances. No matter how many laws are passed, things will not move forward until financial literacy is taught in school. It is at school, and not at the financial academy, because not everyone will get there. Everyone is already accustomed to the fact that our school very often loads children with knowledge that is too far from what they will have to face in real life, and at the same time does not develop skills at all, which are quite difficult to do without in our everyday reality.

The borrower, if he had a certain financial culture, could well calculate the effective annual interest on his own, and he should do this, because bank employees, like all people, tend to make mistakes, if not in the calculation itself, which the computer makes, then when input of initial data.

The reverse side of the legal support for the development of consumer lending is the protection of the interests of creditor banks.

One of the ways to protect their interests, as well as increase the responsibility of individual borrowers, is to develop and simplify the bankruptcy procedure for individuals as a guarantee of their repayment of their obligations.

Until now, bankruptcy of individuals is difficult to implement due to the presence in civil procedural legislation of provisions that make an appeal to an arbitration court to declare an individual bankrupt practically hopeless in terms of debt repayment.

In particular, Article 446 of the Code of Civil Procedure of the Russian Federation provides for the inclusion in the list of property that cannot be foreclosed on under executive documents, residential premises and land plots, household furnishings and household items, livestock, and the like. Obviously, in the presence of these restrictions, the formation of a bankruptcy estate seems problematic. And in this case, in practice, the bankruptcy of an individual, according to the currently existing rules, is beneficial, first of all, to the debtor himself, since it allows him to write off most of the debts in the event of insufficient funds from the sale of seized property to repay them.

Solving the issues discussed in this chapter will increase the confidence of the main subjects of consumer lending in each other and ensure their legal protection.

The key development objectives of the OTP Bank branch for 2014-2015 are:

  • - contribute to the creation of a developmental environment for employees, allowing them to constantly improve and improve their skills.

Here are the main elements of organizational effectiveness that ensure competitive advantage and dynamic development of OTP Bank in the coming years.

However, in addition to the organizational structure, the main objectives of the bank’s development are the introduction of new loan products that are convenient for potential clients, and the support and development of existing consumer loans. Let's summarize the tasks for the development of OTP Bank branches in cities in Table 6.

Table 6

name of the event

result

  • - creation of simple and effective business processes and systems at all levels of the organization;
  • - development and implementation of projects aimed at increasing productivity and maximizing the use of resources;
  • - assessment of the contribution of everyone who not only does the job well, but is also ready to make extra effort to achieve a better result;
  • - carrying out organizational changes that help reduce costs and increase efficiency in general;
  • - contribute to the creation of a developmental environment for employees, allowing them to constantly improve and improve their skills
  • - attracting additional potential clients;
  • - growth of the loan portfolio by 1,640 thousand rubles;
  • - increase in credit products for consumers;
  • - improving the quality of services provided and the competitiveness of the bank;
  • - increasing awareness of the city population.


 


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